Standard Agreement

Terms & Conditions

Effective Date: May 2026

Welcome to KNI Japan Pvt. Ltd. (referred to as "KNI", "we", "us", or "our"). By booking a tour package or submitting inquiries on this website, you agree to comply with and be bound by the following Terms & Conditions.

1. Bookings & Payments

Booking Deposit: A non-refundable deposit of 20% to 30% of the total tour value is required to confirm bookings.
Balance Payment: The remaining balance must be paid in full at least 30 days prior to the tour departure date.
Currency & Rates: All rates are quoted in Japanese Yen (JPY) unless explicitly specified otherwise. Rates are subject to exchange rate fluctuations until booking is fully paid.

2. Inclusions & Exclusions

Detailed inclusions are specific to each tour package and are listed under the "What's Included" section of the itinerary.

All packages exclude gratuities, bank transfer/handling fees (e.g., standard Yen 4500 bank charges), luggage transfer services unless specified, travel insurance, personal expenses, camera charges, any meals not explicitly mentioned in the itinerary, and hotel city taxes which clients must pay directly at checkout.

3. Cancellations & Refunds

Cancellations must be submitted in writing. Hotel bookings and tour packages carry cancellation fees in accordance with supplier and hotel policies. Detailed cancellation tier percentages and terms are defined in our Cancellation & Refund Policy.

4. Passports, Visas & Disclaimers

It is the sole responsibility of the traveler to obtain valid entry visas, travel permits, and ensure their passport is valid for at least 6 months from the date of return.

Visa Disclaimer: KNI Japan Pvt. Ltd. acts solely as a travel planner and facilitator. The decision to grant or deny visas resides exclusively with the respective embassy/consulate. KNI Japan Pvt. Ltd. is not responsible for any financial loss, itinerary modifications, or cancellations resulting from visa delays or rejections. Visa fees and visa processing fees are strictly non-refundable.

5. Travel Insurance

KNI Japan Pvt. Ltd. strongly recommends that all clients purchase comprehensive international travel insurance before departure. This insurance should cover medical emergency expenses, evacuation costs, personal accident coverage, loss of baggage, and cancellation/curtailment fees.

6. Force Majeure & Liability

We are not responsible for cancellation or alteration of itineraries due to "Force Majeure" events (natural disasters, earthquakes, severe typhoons, epidemics, pandemics, government action, flights delays/cancellations, strikes, war, or riots). Additional expenses incurred by clients due to travel disruption, delay, or extensions are the client's sole responsibility.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Japan. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Saitama, Japan.